returns & exchanges policy

returns

If you are unsatisfied with your purchase, Subtl Beauty will gladly refund any unused or gently used products. 

Returns must be requested within 30 days of purchase; credits will be issued to the original form of payment. Unfortunately, we’re unable to refund any shipping charges.

You can process your returns at this link. 

Once the return has processed, please allow 5-10 business days for your payment to be processed back to you. We will send you an email confirmation when your return is processed on our end, but please keep in mind that your financial institution may take longer to reflect the transaction.

ordered the wrong concealer shade?

Subtl Beauty will gladly exchange your concealer if the shade you receive isn't your match. We do not currently offer courtesy exchanges on any of our other products at this time. You can process your exchange here.

If you have any questions or concerns regarding your Subtl Beauty return/exchange, please contact us at support@subtlbeauty.com.

how long does it take to process a return?

Credit card refunds usually take 5-10 business days to appear on your statement.

damaged or defective product?

If you believe that a product in your shipment is damaged or defective, please contact us immediately at support@subtlbeauty.com and our team will take care of it.